Pride of Maui
101 Maalaea Rd, Wailuku, HI 96793(808) 242-0955
Pride of Maui Reviews Around the Web
Color Me Maui · February 15, 2019
Mahalo to PRIDE OF MAUI for the wonderful whale watch. We had such a great time! The staff was so friendly and helpful and the food was wonderful too! This was our best whale watch ever! We have such great pictures! Thank you!
Danny Johnson · January 18, 2019
Highlight of our trip. Service was amazing. Super well organized. Everyone was really friendly, patient, helpful and kind. Plenty of food and drinks. Equipment was great. Took us on a detour when whales showed up. Great experience overall.
Willa Reed · January 21, 2019
These people are very professional and fun. You will enjoy every minute of your ride. One little issue with getting into the water if you have never snorkeled before. A little one on one in the water would have been cool. My mom who is 73 and in great shape totally needed better guidance.
Mariah · January 04, 2019
I wish I could give it more stars because the staff on the boat were great, very helpful and accommodating but everything else was sub par. First, they booked us for the wrong date so when our group of 7 showed up to get on the boat, they couldn’t find our reservation. The girl checking us in was extremely rude and instead of taking the time to figure out what happened she blamed me and told us to step aside so she could “see if the had enough food.” My kids and family were embarrassed, we were pushed aside so she could check in everyone else even though we were there early. I took it upon myself to call the guy who booked us so he could explain to her that he’d made a mistake and when he did, she still treated us like we were a nuisance. No apologies. She even had the audacity to say the she “fixed the problem.” No lady, I did. We got on the boat and like I said, the staff were very attentive and friendly. The food was fine, we weren’t expecting anything more than burgers so everyone was happy with the food. I specifically asked if we’d be able to swim with turtles when I booked it and they said yes. Instead they took us out to a reef where we saw a few fish and no turtles. My kids were still happy and it was beautiful out but I wish they wouldn’t have promised turtles because it set us up for disappointment. My overall take, choose another company. One with better customer service ratings so that if anything does go wrong, you know you’ll be treated with kindness and respect.
Lon Bennett · February 06, 2019
What an amazing trip, great people and top notch service. We did the dinner cruise, they serve amazing food and provided multiple very entertaining shows all while providing great drinks. We even got to see whales!!! Thank you so much for everything all 24+ in our group will be back.. Mahalo