Maui Dive Shop
300 Maalaea Rd, Wailuku, HI 96793(800) 542-3483
Maui Dive Shop Reviews Around the Web
Oliver Schmidt · October 14, 2019
I read a few reviews about changed dive sites announce at the boot/briefing, so I was a bit prepared, i booked a 2 Tank dive at Lanai Cathedral and I definitely would not change the diving location which I had booked for, that being Lanai.
When I checked in at the harbor on the morning of the dive I asked the shop assistant how the chances are to go to Lanai on that morning, he replied that he thought it should not be a problem, there is no swell and the wind in the afternoon is going to look like every day at Maui.
Once I was on board and the captain started with the briefing he told us that the chances for going to Lanai were awful. Once we were out of the harbor he could say for sure if we would make it. He also said the problem was not getting there, it was getting back safely that would be the problem as the sea would probably be choppy and a bit uncomfortable. In this case they would go to “Male Wharf and the “Carthaginian” and anyone only wanting to go to Lanai for the diving would be free to leave the boot and get a refund for the booked dive.
Whether the weather was really so bad, or the reason being that we were so few divers as to make the trip worth- while I could not say. We were only 8 or 9 divers with a staff of 5. It doesn’t take any rocket science to work out that for such a long trip it would not be so profitable.
The saddest thing for me is that I had to travel +7.000 miles to get to Maui and now I’m not able to see the Cathedrals. If MDS had informed me on the day/night before the trip I could have rescheduled and change my other activities on Maui to do the dive on a different day. Receiving the information on the morning of the dive at/on the boat is definitely too late.
I can understand that dive shops live from getting customers to book their dive trips but I did expect to be informed in good time to be able to make the necessary changes. Especially as in this case where we were first informed on board that the diving sites had been completely changed.
Ian M · April 05, 2019
This review is more about the diving itself than the staff. As most people have already stated, the staff was great, absolutely nothing to complain about there. Friendly, helpful, reasonable size groups. Two thumbs up. Unfortunately, the diving was very average. I understand you can't control the weather or visibility, but part of a great dive experience is knowing where to go based on conditions. Our first dive (which ended up being a shore dive despite beautiful weather) was downright boring. Some fish here and there, but overall just dull. (Others on the boat were saying the same exact thing.) Our second dive was at the manta ray area and yes, we did see a few rays, which was SUPER cool but the experience was a little odd because you basically have 10+ divers literally chasing down rays when one is seen. If you're going to dive with Maui I would recommend trying to schedule it for the morning when the ocean is calm so hopefully the first dive is somewhere more interesting.
Andrew Kaminski · June 13, 2019
Absolutely fantastic experience. Professional and friendly staff, reasonably priced. Had a lot of fun doing scuba with my family, and for those family members who don’t want to scuba, they can go snorkeling on the same boat while you scuba!
Shoutout to our wonderful dive master Bryan!
Hannah Richins · October 04, 2018
We had an amazing experience with Maui Dive Shop. The dive masters were all awesome. We felt so loved and taken care of--from all of the delicious food (seriously, SO much food..yum!), to their clear and concise briefings, to their knowledge of the sea life. Bryan was so friendly and made me feel so at ease (I don't have a ton of dives under my belt). John was also very helpful and gave me some tips on how to not go through my air so fast--and it actually worked! I am usually such an air hog, but his breathing tips helped me stay down for the entire dive! All of the dive masters were also very interactive under the water. They were very good at pointing out the sea life, using a writing board to share the names of the fish, blowing awesome air rings, etc. We were just so well taken care of and had a great experience from start to finish! I would highly recommend Maui Dive Shop!
Sheri Vernon · January 30, 2020
Perfect fit every time!!